Can you walk us through a typical morning before the resort opens?

It depends on whether it’s an avalanche control morning or a regular day. On a typical day, we head to our assigned outposts after our morning meeting at 7:45 am. We check and prepare toboggans, perform trail checks for any hazards like rocks or logs, and ensure everything is safe for guests. We also get ready for medical calls since we’re a busy mountain. On avalanche control mornings, we start an hour earlier. We have specific routes where we do control work, including ski cutting or setting off charges to trigger small slides before the public arrives.

How crucial is that first hour for the rest of the day?

It’s super important. Getting everything done before guests arrive is crucial because anything can happen once they’re on the mountain. If we miss something—like failing to check a run that’s supposed to be groomed—we’ll hear about it quickly. It’s our responsibility to ensure the mountain is safe, and that sets the tone for the entire day.

What do you enjoy most about your job?

I love taking a few runs in the quiet of the morning before the public arrives. Skiing wide-open runs with no one else around is a peaceful way to start the day. It gives me a sense of freedom and reminds me why I love this job. On powder days, getting those first tracks is a special perk. Being first on the mountain, watching the sunrise—it’s an incredible feeling that never gets old.

How do you mentally prepare for each day?

I like to wake up early, have coffee, and mentally prepare by reminding myself that anything can happen, but I’m trained and ready for it. We have a patrol gym next to our locker room where many of us will work out or listen to music to get in the right headspace. Being physically and mentally ready is important because the job can be demanding.

What’s the most challenging part of being a ski patroller?

The physical aspect can be challenging, especially during the middle of winter when we’re busy with early mornings and avalanche control work. It can wear on you physically and mentally. But it’s important to hang in there and remember how fantastic this job is. Taking care of yourself is crucial—eating well, staying fit, and getting rest when you can.

Any advice for someone starting out as a ski patroller?

Be open to new experiences, work hard, and don’t hesitate to take advice from more experienced patrollers. Keep a positive attitude, and remember that what you’re doing helps others. It’s rewarding to impact people’s lives, whether it’s a small gesture or assisting someone on their worst day. Also, communication is critical; we’re a team and rely on each other.

How does it feel to see guests enjoying the mountain after you’ve prepared it?

It’s gratifying. Sometimes, I forget how special this place is because I’ve grown up here. Seeing guests from all over the world light up when they experience the mountain reminds me of how lucky I am to call this home and to work here. It reinforces why we work hard to make the mountain safe and enjoyable for everyone.